Terms and Conditions - Gardening Services Thamesmead
Welcome to our Gardening Services in Thamesmead. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully to ensure a clear understanding of our policies and procedures.
1. Services Provided
We offer a comprehensive range of gardening services, including but not limited to:
- Lawn Mowing – Regular maintenance to keep your grass healthy and neat.
- Hedge Trimming – Precision cutting to maintain the shape and health of your hedges.
- Garden Design – Customized layout and planting to enhance your garden's aesthetic.
- Weed Control – Effective methods to eliminate unwanted plants.
- Tree Pruning – Safe and strategic pruning to promote tree health.
2. Booking and Scheduling
To schedule our services, please contact us at least 48 hours in advance. We strive to accommodate your preferred dates and times, but availability cannot be guaranteed, especially during peak seasons.
3. Payment Terms
Payments for services are due upon completion unless prior arrangements have been made. We accept various payment methods, including credit/debit cards, bank transfers, and cash.
- Invoices: Detailed invoices will be provided outlining the services rendered and associated costs.
- Late Payments: A late fee may be applied to overdue invoices as specified in our billing policy.
4. Cancellation Policy
If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
5. Liability and Insurance
We are fully insured to cover any accidental damages that may occur during the provision of our services. However, we are not liable for pre-existing conditions or damages not caused by our team.
- Property Damage: Any accidental damage will be repaired promptly at our expense.
- Personal Injury: We encourage clients to inform us of any potential hazards on the property to prevent injuries.
6. Client Responsibilities
To ensure the smooth delivery of our services, clients are responsible for:
- Providing clear access to the property during scheduled service times.
- Removing any fragile or valuable items from the garden area.
- Informing us of any specific preferences or restrictions related to the gardening services.
7. Service Guarantee
We are committed to delivering high-quality gardening services. If you are not satisfied with the work performed, please notify us within 7 days of service completion. We will address any issues promptly to ensure your satisfaction.
8. Confidentiality
We respect your privacy and ensure that any personal information provided to us is kept confidential. We will not share your information with third parties without your explicit consent, except as required by law.
9. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to clients through appropriate channels, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Thamesmead.
11. Force Majeure
We are not liable for any failure to perform our obligations due to unforeseen events beyond our control, including natural disasters, strikes, or other acts of force majeure.
12. Acceptance of Terms
By engaging our gardening services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or require further clarification, please do not hesitate to contact us.